Our help desk service not only provides an instant response, but reduces your need for costly on-site visits. We can resolve many of your IT problems remotely, allowing you to get on with your work.

Our Microsoft Certified professionals can analyse and resolve over 90% of your problems remotely, without the need to visit your offices. Unlimited remote support is available over the phone, via email or through our incident tracking system. Our infrastructure uses a web-based application that allows us to support you by viewing and controlling your computers remotely.

Goto our HelpDesk Support section for more information.

Network support Service

Computer Network is dynamic and consist of constantly changing parts. We provide ongoing network support to manage your computer networks so to avoid system break downs that will interrupt your staff’s ability to work and be productive.

For more information, visit our Network Support section.

Network Management service

Network management is a requirement for a business that depends on the computer network to conduct business and keep employees productive. Network management consists of:

Maintenance on the systems
Ensuring the hardware and software updates are up to date.
Preventing security threats and patching any vulnerability
Finding and fixing problems before downtime is incurred.

For more information, visit our Network Management section.

Network Design and implementation Service

Network infrastructure design based on a proven layered approach. CITs has experience building and deploying small- to large-scale LANs and WANs and has expertise in the areas of wireless and VPN technologies. Network implementation is where the network design becomes a live, functioning business asset; enabling email, data sharing, file sharing, security, and business policy enforcement etc..

For more information, visit our Network Design section.